KYIV, May 26 – The liberalization of the natural gas market for internal consumers, planned on July 1, will put a customer at the central position instead of a supplier, Naftogaz Group's Chief Transformation Officer Otto Waterlander has said.
"A Ukrainian as a customer should be at the center of the market. He should not get the runaround gas sales and the regulator in order to terminate or conclude an agreement, but rather, a customer's mailbox should be overfilled with promotional letters about the best conditions, additional options and discounts," he wrote in a column on the website of Interfax-Ukraine.
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